STORE POLICY
Terms and Conditions
These terms and conditions regulate the business relationship between you and us. By using Our Web Site in any way, or by buying from us, you agree to be bound by them.
No person under the age of 18 years may purchase Goods.
We are: Canal Boat Contemporary
You are: visitor to Our Web Site / our customer
1 Definitions
In this agreement:
“Carrier” means any person or business contracted by us or our artists to carry Goods from us to you, whether all or part of the distance.
“Our Web Site” means the entire computing hardware and software installation that is or supports Our Web Site.
“Goods” means any of the Goods we offer for sale on our web site
“Content” means information in any form published on Our Web Site by us or any third party with our consent.
2 Our contract with you
2.1 These terms and conditions apply:
2.1.1 so far as the context allows, to you as a visitor to Our Web Site; and
2.1.2 in any event to you as a buyer or prospective buyer of our Goods.
2.2 Goods advertised may not be available.
2.3 We shall accept your order by e-mail confirmation. Our message will also confirm details of your purchase and tell you when we shall despatch your order. That is when our contract is made. It is possible that the price may have increased from that posted on our web site.
2.4 We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order Goods.
2.5 All descriptions, weights and sizes of Goods are those of the original artist and you may not rely on their accuracy. Accordingly, any such description shall not form part of this Agreement.
2.6 If the Goods you order are not available, we will offer you alternatives before we despatch your order. If this happens you may:
2.6.1 accept the alternatives we offer;
2.6.2 cancel your order;
2.6.3 leave the order valid, but tell us to omit the out-of-stock item.
2.7 If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 30 days from the date of your order.
2.8 Your contract is with us, not our artists. You may not under any circumstances correspond with or communicate with our artists regarding sales of Goods, returns, commissions or refunds.
3 Price and Payment
3.1 You must pay us the full price of your order before we will send any part of it.
3.2 Banking charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you.
3.3 Any details given by us in relation to exchange rates are approximate only and may vary from time to time.
3.4 You will pay all sums due to us under these terms by the means specified without any set-off, deduction or counterclaim.
4 Information you give us
4.1 You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.
4.2 We will use our reasonable endeavours to respond to any point of dissatisfaction by you, provided you contact us within three months of purchase.
5 Delivery
5.1 Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept delivery.
5.2 If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.
5.3 We may deliver the goods in instalments if the goods are not available at the same time for delivery.
6 Orders from outside the UK and Ireland
6.1 We will endeavour to arrange delivery to and from countries outside the UK.
6.2 Any artwork which is dispatched from a country, other than that of the buyer, is likely to attract additional costs. This may be tax, customs duty and/or a handling charge. In this case, the courier would require payment, by the buyer, before delivery.
7 Returns and refunds
Because you are buying the Goods by mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply:
7.1 All correspondence regarding the return of Goods shall be carried out between You and us. You may not contact any artist directly for any reason.
7.2 You must tell us you wish to cancel within 7 days of your receipt of the Goods
7.3 In any event, you may not cancel orders for artworks commissioned by an artist.
7.4 The Goods must be returned to the artist within 7 days of delivery:
7.4.1 with both goods and all packaging in their original condition;
7.4.2 securely wrapped;
7.4.3 including their delivery slip;
7.4.4 at your risk and cost.
7.5 After our artist has received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 14 days from the date of receipt;
7.6 If you do not return the Goods to us, you are still liable to us for the cost.
7.7 We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.
8 Disclaimers
8.1 We or our Content suppliers may make improvements or changes to Our Web Site, the Content, or to any of the Goods, at any time and without advance notice.
8.2 You are advised that Content may include technical inaccuracies or typographical errors.
8.3 We give no warranty and make no representation, express or implied, as to:
8.3.1 the adequacy or appropriateness of the Goods for your purpose.
8.3.2 the truth of any information given on Our Web Site;
8.3.3 any implied warranty or condition as to merchantability or fitness of the Goods and Services for a particular purpose;
8.3.4 compatibility of Our Web Site with your equipment software or telecommunications connection.
8.3.5 compliance with any law;
8.3.6 non-infringement of any right.
8.4 Our Web Site contains links to other Internet web sites. We have neither power nor control over any such web site. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked web site, nor for any loss or damage arising from your use of any such web site.
8.5 We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Web Site or the purchase of Goods.
8.6 In any claim against us our liability is limited to the value of the goods you have purchased in the contract which is the subject of the dispute.
9 Content and Intellectual Property Rights
9.1 Title, ownership rights, and intellectual property rights in the Content whether provided by us or by any other Content provider shall remain the sole property of us and / or the other Content provider. We will strongly protect its rights in all countries.
9.2 You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement.
9.3 You may download or copy the Content only for your own personal use, provided that you maintain all copyright and other notices contained in such Content. You may not store electronically any significant portion of any Content.
10 System Security
10.1 You agree that you will not, and will not allow any other person to, violate or attempt to violate any aspect of the security of the Installation;
10.2 you agree that you will in no way modify, reverse engineer, disassemble, decompile, copy, or cause damage or unintended effect to any portion of Our Web Site, or any software used on Our Web Site, and that you will not permit any other person to do so.
10.3 You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.
10.4 Examples of violations are:
10.4.1 accessing data unlawfully or without consent;
10.4.2 attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures;
10.4.3 attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, “flooding”, “mail bombing” or “crashing”;
10.4.4 forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting;
10.4.5 taking any action in order to obtain Goods to which you are not entitled.
10.5 You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising out of:
10.5.1 any violation of system security as set out above;
10.5.2 your use of Our Web Site;
10.5.3 any other breach or violation of this agreement by you;
10.5.4 the infringement by you, or by any other user of your computer, of any intellectual property or other right of any person or entity, or as a result of any threatening, libellous, obscene, harassing or offensive material contained in any of your communications.
11 Indemnity
You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of Our Web Site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.
12 Contractual Limitation
Where we provide Goods without specific charge, then it (or they) is deemed to be provided free of charge, and not to be associated with any other service for which a charge is made. Accordingly, there is no contractual nor other obligation upon us in respect of any such goods.
13 Rights of third parties
Nothing in this agreement or on our web site shall confer on any third party any benefit under the provisions of the Contracts (Rights of Third Parties) Act 1999.
14 Severability
If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
15 No Waiver
No waiver by us, in exercising any right, power or provision hereunder shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.
16 Dispute Resolution
In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
17 Force majeure
We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including strikes of our own employees.
18 Governing Law
This Agreement shall be governed by and construed in accordance with the law of England. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.
FAQs
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Can I return an artwork purchased from Canal Boat Contemporary?Yes, you can return an artwork purchased from Canal Boat Contemporary. The gallery has a return policy in place that allows customers to return artworks within a 7 day period if they are not satisfied with their purchase. It's recommended to review the gallery's return policy for detailed information on the process and conditions for returns.
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Will I get my purchased artwork in time for Christmas?At Canal Boat Contemporary, we understand how important it is to receive your artwork in time for the holiday season. To ensure Christmas delivery, we recommend placing your order no later than December 10th. Orders placed by this date will be processed and shipped with our standard delivery service, which typically takes 5-7 business days. For customers placing orders after December 10th, we offer expedited shipping options at an additional cost, which can guarantee delivery in time for Christmas if placed by December 16th. Please note that these timelines are based on our current shipping estimates and may vary due to external factors beyond our control. We urge you to place your orders as early as possible to avoid any potential delays.
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When do shows take place at Canal Boat Contemporary?Shows at Canal Boat Contemporary are held periodically throughout the year. Keep an eye on the gallery's website and social media channels for updates on upcoming exhibitions and events. Additionally, subscribing to our newsletter will ensure you receive timely notifications about show schedules.
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Can I purchase art displayed in the exhibitions at Canal Boat Contemporary?Yes, you can buy the art displayed in the exhibitions at Canal Boat Contemporary. The gallery offers paintings, sculptures, and installations for sale. You can also explore and purchase miniatures either in-person at the gallery or through our online shop.
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Where can I find Canal Boat Contemporary?Canal Boat Contemporary travels. That's one of the best things about being on the water. We have no fixed locations. When we have a show on, you can visit the gallery, but check where we are moored before coming to find us. Location information will be posted on our instagram, or for more information and directions, you can contact the gallery via our website.
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What is Canal Boat Contemporary?Canal Boat Contemporary is a unique art gallery housed in a working canal boat. It showcases contemporary artworks in different locations along the canals in London. The gallery features a diverse collection of paintings, sculptures, and installations by emerging and mid-career artists.
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Can I pick up my artwork in person?Contact us, and we will message the artist. It is at their discretion.
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How can I track my package from Canal Boat Contemporary?To track your package from Canal Boat Contemporary, you can use the tracking number provided in the shipping confirmation email. Simply enter the tracking number on the carrier's website to monitor the status and location of your package in real-time.
PRIVACY POLICY
Privacy Policy
Your privacy is important to us, and we want to provide a transparent policy to help you understand how we collect and use your personal data. Please read the following carefully to understand our practices regarding your personal data.
This privacy policy applies to Canal Boat Contemporary, which outlines our policy regarding the data and information collected and held about clients and prospective clients, suppliers and prospective suppliers, artists, contacts, and all other individuals about whom Canal Boat Contemporary holds information.
In this policy, “we,” “us,” and “our” refers to Canal Boat Contemporary, and “you” refers to the individual to whom the information relates.
We are subject to the General Data Protection Regulation (GDPR), applicable across the European Union, including the United Kingdom, and the Data Protection Act 2018.
To contact us, please email: info@canalboatcontemporary.com
1. What Personal Data We Collect
The personal data we collect includes:
● Your name;
● Your contact information, such as your address, email address, and telephone number;
● Information related to your attendance of, or interest in, Canal Boat Contemporary events,
artists, exhibitions, and art fairs;
● Information about you that you provide in person at our gallery or events;
● Your purchase transactions;
● Only if required, your payment details and financial data, i.e., your bank name, account
number, sort code, IBAN;
● Identification checks as an art market participant under the Money Laundering
Regulations in which Canal Boat Contemporary is registered.
2. How We Use Personal Data
We use your personal data to:
● Provide information about our artworks and services to you;
● Keep you informed about artwork, artists, and events that we think you may find interesting;
● Carry out our obligations arising from any agreements entered into between you and us;
● Communicate with you;
● Administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;
● Keep our site safe and secure;
● Comply with legal and regulatory obligations; and
● For security and to verify your identity.
3. Contact and Interaction with You
If you sign up for our newsletter on our website, you are giving us permission to store data about you and interact with you to provide the information you requested. Contact may occur over the phone, email, by post, or through social media.
To help us better understand the information you would like to receive, you can update your email marketing preferences by opting out of any marketing communications or writing to us at contact@Canal Boat contemporary.com. We will action any opt-out request from you without delay.
4. Legitimate Interests
We use your data to respond to your enquiries and provide you with information that we believe you would like to receive about the gallery, our artists, exhibitions, available artworks, and our events. The lawful basis for this is “legitimate interest.”
Our legitimate interests include:
● Collecting personal information to provide you with a smooth and efficient client
experience;
● Ensuring you receive updated information on our business activities;
● Providing the services you have requested; and
● Conducting our own marketing and research.
5. Sharing Personal Data
Except as expressly stated in this policy, we will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
Your personal information may be shared with third-party companies, agents, contractors, service providers, or affiliated companies if necessary to provide you with our artworks or services, respond to your enquiries, or for any purposes described in this policy. We may also share your personal information with:
● Law enforcement agencies, other governmental agencies, or third parties if required by law;
● Other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a reorganisation with that entity.
6. How Long We Keep Your Personal Data
We will retain the information we collect about you only for as long as necessary to fulfil the purposes set out above or to comply with any legal obligations. This involves periodically reviewing our files to ensure that information is accurate, up-to-date, and still required.
7. Links to Other Websites
Our website may contain links to other sites, including via our social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites. A link does not constitute an endorsement of that website. Once you link to another website from our site, you are subject to the terms and conditions of that website, including its internet privacy policy and practices.
Certain features of our site may allow for social networking. When using these features, ensure you do not submit any personal data that you do not want to be shared, collected, or used by other users, such as profile details or email addresses.
8. Transferring Information Outside the UK & Europe
Your personal information may be transferred to, and stored at, destinations outside the European Economic Area (EEA) and may also be processed by staff outside the EEA who work for us or one of our service providers.
When we, or our permitted third parties, transfer your information outside the EEA, we or they will impose obligations on the recipients of that data to protect your information to the standard required in the EEA or otherwise require the recipient to subscribe to international frameworks intended to enable secure data sharing. In the case of transfers by us, we may also transfer your information where:
● The transfer is to a country deemed to provide adequate protection of your information
by the European Commission; or
● Where you have consented to the transfer.
9. Your Rights
At any time, you have the right to:
● Request access to or a copy of any personal data we hold about you;
● Rectify your personal data if you consider that the information we hold is inaccurate;
● Request the deletion of your personal data if you believe we do not have the right to hold it;
● Withdraw consent to our processing of your personal data (where such processing is based on previously obtained consent);
● Request to stop or start receiving marketing messages as described above in the marketing section;
● Restrict processing of your personal data;
● Data portability (moving some of your personal data elsewhere) in certain circumstances;
● Object to your personal data being processed in certain circumstances; and
● Not be subject to decisions based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
Any request for access to or a copy of your personal data must be in writing, and we will endeavour to respond within a reasonable period and in any event within one month, in compliance with data protection legislation. We will comply with our legal obligations regarding your rights as a data subject.
We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up-to-date, please let us know if any of your personal details change by writing to us at contact@Canal Boat contemporary.com.
10. Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
11. Changes to the Policy
We reserve the right to change this policy at any time. Any changes we make will be posted on this page and, where appropriate, notified to you by email.
12. Cookie Policy
Our website uses cookies to enhance your browsing experience and analyse site traffic.
Cookies are small text files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device for a set period or until you delete them). You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our site. We use the following types of cookies:
● Strictly necessary cookies: Essential for the website to function properly.
● Analytical/performance cookies: To analyse how visitors use our website.
● Functionality cookies: To remember your preferences.
● Targeting cookies: To deliver more relevant advertisements.
By using our website, you consent to our use of cookies as described in this policy.
13. Children’s Policy
Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for our services or send any personal information about yourself to us. If we
learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us with personal information, please contact us immediately.
14. Right to Complain
You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes data protection laws. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO). You can contact the ICO at:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
15. Data Retention Periods
We retain your personal data for a period of 1 year after our last contact with you.
16. Social Media Features
Social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing Them.
When you engage with our social media accounts on third-party platforms (e.g., Facebook, Instagram, Twitter), your interactions fall under the privacy policies of those platforms. We may receive aggregated data about these interactions, which we use to understand our audience better and improve our services.
17. Contact Information
If you have any questions or concerns about our privacy policy or our practices, please contact us at:
● Canal Boat Contemporary
● info@canalboatcontemporary.com
18. Effective Date
This privacy policy is effective as of 10 November 2024. We may update this policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments